Second Shift Warehouse Supervisor

Summary/objective

Responsible for ensuring overall daily second shift warehouse operations meet and exceed expectations.

Essential functions:

The Second Shift Warehouse Supervisor oversees and coordinates the daily warehousing activities. The Second Shift Warehouse Supervisor will implement the daily required material output while overseeing production, productivity, quality, and customer service standards.

The Second Shift Warehouse Supervisor oversees training, supervising, and evaluating the performance standards for assigned warehouse employees. In addition, he/she will establish and implement assigned workloads to warehouse staff while ensuring assignments are successfully completed with efficiency.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities

• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Work with customers to answer questions and/or solve problems
• Determine staffing levels and assign workload from day to day
• Communicate job expectations and coach employees
• Ensure shipments and pick tickets are being administered accurately
• Make sure every customer/installer pick up is loaded accurately and double-checked with 2 signatures on every pick ticket
• Ensure trucks are being loaded accurately and safely
• Measure and report the effectiveness of warehouse activities and employee performance
• Monitoring and reporting employee errors and error remediation
• Manage pre-shift forklift walkthrough by making sure that one gets completed for every lift every day.

Competencies:

• Analytical Thinking - Applies logic to solve problems and get the job done
• Conflict Resolution - Works to resolve differences and maintain work relationships
• Creative Thinking - Looks outside the box, develops new strategies
• Decision Making - Makes decisions and takes responsibility for them
• Empowers Others - Gives employees confidence and allows freedom to complete tasks
• Ethics - Fosters a diverse and respectful workplace
• Evaluation Skills - Evaluates according to accepted methodologies
• Even Temperament - Controls emotions without retaliating against negative behavior
• Excellent Communication - Uses language effectively to gather information and facilitate an exchange of ideas
• Flexibility - Adapts to changes while remaining focused on goals, applies knowledge to new circumstances
• Influence - Enlists the support and cooperation of others and encourages them to be proactive
• Initiative - Remains proactive when suggesting improvements and solving problems
• Interpersonal Relations - Exhibits respect and understanding of others to maintain professional relationships
• Leadership - Establishes and guides a team effort that promotes a common goal
• Management Skills - Possesses financial and people management skills, as well as the management of information
• Persuasive Communication - Displays verbal and written communication that influences others
• Problem Solving - Solves problems while ensuring rules and directives are followed
• Results Driven - Achieves goals in a timely manner while providing excellent client service
• Risk Management and Assessment - Evaluates and minimizes risks to the company and its employees
• Verbal Communication - Speaks with clarity, precision, and purpose in small and large groups

Supervisory responsibilities: Warehouse Order Selection Team

Work environment: Warehouse

Physical demands: Must be able to bend and lift, up to 40 pounds repeatedly

Required education and experience:

• High school diploma, GED or equivalent
• Proficiency with computers and Google Suite or Microsoft experience

• Proven Warehouse Supervisor experience
• Highly effective supervisory skills and techniques
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• Knowledge of company software and warehouse