Soteria Second Shift Supervisor

Soteria House Vermont Second Shift Supervisor - $2000 Hiring Bonus Available

The Company: Pathways Vermont provides community-based mental health services and collaborative learning that centers people as the experts of their own lives. We strengthen our communities and the system of care by elevating the voices of lived experience.
Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.
The Role:  Soteria House Program Manager supports a hospitalization prevention residence for individuals experiencing an early episode of psychosis/extreme state/non-consensus reality who wish to avoid or minimize their exposure to medications and/or clinical interventions.  Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL). 

Program: Soteria 

Job Title: Second Shift Supervisor 

Supervisor: Soteria Co-Director

Location: Burlington, Vermont 

Schedule: 35 hours per week, Sunday-Thursday - Essential Coverage Tuesdays and Wednesdays 3pm-11pm; remaining hours flexible to accommodate programmatic needs and weekly meetings 

Application Requirements:A Cover Letter and Resume are required with your application.

Responsibilities:

Supervisory: 

Supervise Second Shift Resident Support Staff - this includes, but is not limited to: providing weekly supervision, training, and general oversight of the second-shift team. Oversee disciplinary process for supervisees as needed/appropriate 

Supervise an equal share of Per Diem Resident Support Staff - this includes, but is not limited to: providing monthly supervision, training, and general oversight of work performance and disciplinary processes 

Oversee and plan weekly coverage to ensure two staff are present during each shift; provide essential shift coverage as needed  

Ensure that there is a Lead Shift person scheduled in the event a leadership staff is not present on site at Soteria 

Attend and support co-facilitation of a weekly team meeting and two  weekly leadership meetings 

Attend other meetings in a leadership capacity as requested and/or scheduled by the union 

Attend monthly co-reflection meeting

Participate in on-call as part of the leadership team as needed and scheduled, including outside of your scheduled work hours 

Direct Service

Be with residents: non-judgmental, non-directive approach of providing support and availability

Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches

Communicate to residents programmatic rules and expectations

Collaborate with residents in the implementation of a comprehensive service plan

As requested by residents, provide one to one support with life skills and healthy choices, including but not limited to social skills, wellness, assistance with any medications and housekeeping

Take direction from the Service Coordinator as relates to service meetings, resident appointments and scheduling, and other resident services tasks that may fall on second shift; delegate these tasks as appropriate to Resident Support Staff working on second shift 

General Tasks

Maintain thorough understanding of Soteria policies and procedures, including emergency protocol and TCR regulations 

Maintain written and computerized records, compile reports, and complete other program documentation (including care notes, incidents, statistics, letters, petty cash receipts, etc.)

Develop weekly menu and grocery shop in accordance with Therapeutic Community Residence guidelines and Soteria budgetary standards 

Other duties as specific to the shift you oversee 

Other duties as assigned 

Requirements

Strong communication, writing, and computer skills

Ability to tolerate uncertainty and risk 

Excellent interpersonal skills and the ability to form relationships with marginalized individuals

Sound judgment and good problem solving skills including assessing risk factors

Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation

Ability to work weekends

Some schedule flexibility required for on-call coverage, including the ability to respond in person 

Supervisory experience preferred

Prior residential experience preferred 

Valid driver’s license and ability to drive vehicle required

Ability to work effectively as part of a team

Training in Intentional Peer Support, Harm Reduction, medication assistance, emergency procedures, CPR, first aid, hearing voices, having difficult conversations, cross-cultural diversity preferred

Ability to share one’s own personal transformative life experiences

Personal experience of psychosis/extreme states or mental health challenges considered an asset

Working Conditions/Physical Demands:

Ability to ascend and descend stairs frequently required

Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, cooking, space organization and other activities around the house

Occasionally meeting with persons in the community and/or visiting different businesses

Occasional walking around the community to participate in activities with residents 

Rarely running or moving at very swift speed to avoid emergency situation

Regular operation of a computer and other office machinery including frequent typing

Extensive talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication

Frequent reading responsibilities

Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, moving things around the house, etc.)

Frequent exposure to outside environmental conditions (all seasons) in accompanying residents in the community and outings

Occasional exposure to high levels of noise and potentially stressful situations

Benefits:

Medical, dental and vision insurance

Long Term Disability/Life Insurance

Paid Time Off (accrual of 210 hours per year to start)

9 Paid Holidays Annually

403(b) Retirement Savings Plan

Employee Assistance Program

Longevity Recognition Rewards

Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

Compensation:

Full time, hourly position

35 hours per week

$22- $23 per hour

$2000 Hiring Bonus available

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.