Office Manager

ABOUT THE ROLE

Eagle Railcar Services is looking for a capable, proactive Office Manager to serve as the operational

backbone of our Eastland headquarters. This role keeps the office running smoothly, owns all incoming

and outgoing mail and correspondence, and acts as the primary communication bridge between

corporate and our 13 railcar maintenance shops across the network. The right person thrives on building

relationships, keeping information flowing, and solving problems before they become issues

KEY RESPONSIBILITIES

OFFICE OPERATIONS

Manage day-to-day office functions including supplies, facilities coordination, and vendor relationships.

• Own the full mail and correspondence workflow — sorting, routing, tracking, and processing outbound shipments via FedEx, UPS, and USPS.

• Maintain organized filing systems (physical and digital) for contracts, invoices, and corporate records.

• Coordinate executive calendars, meeting logistics, and travel arrangements for C-suite leadership.

• Handle sensitive and confidential information with the highest degree of discretion.

SHOP NETWORK LIASON (13 LOCATIONS)

• Serve as the primary point of contact between the Eastland office and each of the 13 shop

managers in the Eagle Railcar network.

• Coordinate with Purchasing to track supply requests from shops, assist with order submissions,

and ensure timely fulfillment.

• Follow up on open items, deadline-sensitive paperwork, and compliance submissions from shop

locations.

• Build and maintain strong working relationships with shop managers to facilitate trust and open

communication.

CROSS-DEPARTMENTAL COLLABORATION

• Partner with IT to coordinate equipment requests, troubleshoot basic office technology issues,

and support onboarding logistics.

• Work closely with Purchasing on procurement needs, vendor correspondence, and purchase

order tracking.

• Support C-suite executives with administrative projects, reporting, and special assignments as

needed.

• Assist with HR onboarding new employees at the Eastland office, including workspace setup and

orientation coordination

QUALIFICATIONS

REQUIRED

• 3–7 years of experience in office management, operations coordination, or an executive

assistant role.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).

• Demonstrated ability to manage multiple priorities and meet deadlines independently.

• Strong written and verbal communication skills.

• High level of personal integrity and a proven track record handling confidential information with

discretion.

• Detail-oriented with excellent organizational and follow-through skills.

PREFERRED

• Experience in manufacturing, transportation, industrial services, or a multi-site organization.

• Familiarity with purchasing or procurement workflows.

• Experience supporting executive leadership in a professional office setting

WHAT WE OFFER

• Competitive compensation commensurate with experience.

• A collaborative, close-knit team environment with direct access to leadership.

• Meaningful work supporting a network of skilled tradespeople across Texas and beyond.

• Stable, growing company with deep roots in the railcar services industry