Field Service Technician

Field Service Technician I & II — Honolulu, HI\n

Toshiba America Business Solutions

\nCompensation\n

\n
• Level I: $18.00–$21.00/hr | Level II: $22.00–$25.00/hr
\n
• Monthly performance bonus — up to $6,000/year
\n
• Auto reimbursement program
\n

\nAbout the Role\n

Toshiba America Business Solutions is a leader in digital technology — from equipment and digital displays to document security and software solutions. We're looking for a Field Service Technician to join our Honolulu team.

\n

In this role, you'll be the face of Toshiba for our customers keeping their office equipment running smoothly through on-site maintenance, service, and repair. 

\n

What You'll Do

\n

\n
• Provide on-site maintenance, service, and repairs
\n
• Diagnose equipment issues and perform installations, upgrades, and retrofits
\n
• Deliver product training to customers
\n
• Manage field calls by priority with effective time management
\n
• Rebuild components at the shop
\n
• Continuously develop your technical skills
\n

\nQualifications\nField Service Technician I (Minimum 1 year experience)\n

\n
• High School Diploma or GED
\n
• At least 1 year of experience in one or more of the following:\n
  \n
  • Technical repair, service & installation of copier/office equipment (preferred)
  \n
  • Technical service or repair of Photo ID systems, printers, ID Badge, or Fingerprint equipment
  \n
  • Mechanical/low voltage device support (military service, cable installation, electrical, automotive, or mechanical repair)
  \n
  \n
\n
• Advanced education, certifications, or internships may substitute for experience
\n
• Ability to lift 50 lbs; comfortable with frequent bending, lifting, and reaching
\n
• Valid driver's license
\n

\nField Service Technician II (Minimum 3 years experience)\n

\n
• High School Diploma or GED
\n
• At least 3 years of experience in one or more of the following:\n
  \n
  • Technical repair, service & installation of copier/office equipment (preferred)
  \n
  • Technical service or repair of Photo ID systems, printers, or ID Badge equipment
  \n
  • Mechanical/low voltage device support (military service, cable installation, electrical, automotive, or mechanical repair)
  \n
  \n
\n
• Advanced education, certifications, or internships may substitute for experience
\n
• Ability to lift 50 lbs; comfortable with frequent bending, lifting, and reaching
\n
• Valid driver's license
\n

\nBenefits\n

\n
• Performance bonus — up to $6,000/year ($450/month + accelerator)
\n
• Group health coverage — medical, dental, and vision
\n
• Employee Assistance Programs
\n
• Pre-tax spending accounts
\n
• 401(k) plan
\n
• Pet insurance
\n
• Company-provided life insurance
\n
• Employee discounts
\n
• Generous paid holidays, vacation, sick, personal, and volunteer days
\n

\n

Toshiba America Business Solutions is an equal opportunity employer.