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Estimated Pay info$16 per hour
Hours Full-time
Location Pine Bluff, Arkansas

About this job

Job Description

Job Description

Job Summary:

The Master Floor Technician in a hotel or casino setting is responsible for supervising and executing comprehensive floor care and maintenance to ensure a pristine, safe, and welcoming environment for guests and staff. This role involves leading a team of floor technicians, maintaining meticulous floor standards in high-traffic and guest-facing areas, and promoting a high level of cleanliness and safety throughout the property.

Key Responsibilities:

  • Lead and oversee the day-to-day floor care operations including sweeping, mopping, stripping, waxing, buffing, and polishing floors across all guest and public areas such as lobbies, corridors, gaming floors, restaurants, and event spaces.
  • Train EVS team members in proper floor care techniques, use of equipment, and adherence to safety and sanitation protocols specific to hotel and casino environments.
  • Ensure compliance with health, safety, and hospitality quality standards to maintain a polished and guest-ready floor appearance.
  • Perform regular inspections of floors and floor care equipment, addressing issues promptly to prevent accidents or operational disruptions.
  • Coordinate work schedules to ensure all floor care needs are met efficiently and effectively, especially during peak guest hours.
  • Maintain inventory of floor care supplies, monitoring usage, and report to management the need for more supplies.
  • Collaborate with EVS management and other hotel departments to coordinate cleaning activities minimizing impact on guest experience.
  • Respond promptly to spills, stains, or other floor-related emergencies to uphold safety and cleanliness.
  • Encourage a team culture focused on excellence, attention to detail, and proactive maintenance.
  • Assist in other EVS duties as required to support overall property cleanliness and hygiene.

Qualifications:

  • Proven experience in floor care and maintenance, ideally within hospitality, hotel, or casino settings.
  • Knowledge of specialized floor care products and equipment suited for high-traffic commercial areas.
  • Understanding of hospitality industry cleanliness standards and guest service expectations.
  • Strong communication, organizational, and team management skills.
  • Ability to work flexible hours, including nights, weekends, and holidays, to ensure continuous floor care coverage.

Physical Requirements:

  • Ability to stand, walk, bend, and perform physical tasks for extended periods.
  • Capacity to lift and carry equipment and supplies up to 50 pounds.

Comfortable working in fast-paced, guest-focused environments requiring discretion and professionalism.

Saracen Casino Resort is an equal opportunity employer.


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Posting ID: 1267376518 Posted: 2026-06-23 Job Title: Master Floor Tech