Bilingual Patient Services Representative

Join a close-knit healthcare team that offers flexibility, a supportive work environment, and no weekend shifts.

We are committed to providing top-quality care to our patients, and we need an individual who is both friendly and organized to help us achieve that goal. As a Medical Receptionist, you will be the first point of contact for patients and visitors, ensuring a warm and welcoming experience while maintaining the efficiency of our office operations.

Key Responsibilities:

• Warmly greet and check-in patients and visitors upon their arrival, creating a positive first impression.
• Offer assistance to patients, answering their inquiries and directing them as needed.
• Distribute necessary forms and paperwork, meticulously reviewing them to ensure all required information is completed accurately.
• Collect patient co-pays and provide financial assistance when necessary.
• Handle incoming phone calls and respond to emails in a professional and timely manner.
• Manage inventory of essential office supplies and coordinate reordering as needed to maintain smooth daily operations.
• Maintain a clean and organized workspace, ensuring our medical office presents a welcoming and professional atmosphere for all.

Requirements and Qualifications:

• High school diploma or equivalent.
• Completion of a certificate program in the medical field is preferred.
• Familiarity with Electronic Medical Records (EMR) systems, particularly experience with ECW, is a plus.
• 1+ years of experience working as an administrative assistant or in a relevant role.
• Proficiency in medical terminology to effectively communicate and assist patients.
• Excellent organizational and time management skills to handle multiple tasks efficiently.
• Proficiency in Spanish is a plus, as we serve a diverse patient population.

Additional Benefits:

• Competitive compensation
• 2 weeks of vacation time
• 8 paid holidays
• 11 sick/personal days

If you are a dedicated, friendly, and organized individual seeking to make a meaningful impact in the healthcare industry, and you are proficient in Spanish, we encourage you to apply today and join our team!