Clerical Assistant 2 - McKean County Assistance Office

THE POSITION

The McKean County Assistance Office is seeking a Clerical Assistant 2 who wants to make a positive difference. This role provides daily variety and steady opportunities to build confidence in your abilities. You will help keep important services running smoothly for local residents. Be part of a team that trusts your hard work and values your contributions.

DESCRIPTION OF WORK

This position supports the daily operations of the office by handling essential clerical and customer service tasks. As a Clerical Assistant 2, you will perform the following duties:

• Application Processing: Enter client information, clear records, and route applications to caseworkers
• Reception Support: Greet visitors and respond to needs at the front desk
• Phone Handling: Answer incoming calls and manage voicemail messages from the main line
• Mail and Imaging: Sort mail, process drop box items, and scan documentation into the system
• EBT and Records: Process benefit card requests and complete file clearance tasks
• Equipment Operation: Use various types of office equipment including computers, copy machines, and scanners

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 1-hour lunch.
• Travel and overtime as needed.
• Free parking at this facility.
• DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
• Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Bradford, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within McKean County. If no eligible candidates who live within McKean County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience