Crew Lube Technician

Job Title: CREW LUBE TECHNICIAN

Position Purpose: To ensure customer receives complete service to his/her vehicle in a timely and professional manner and to maintain a pleasant and safe environment for customers. This position is expected to work less than 30 hours per week.

Job Responsibilities:

• Provide services to customers following procedures and standards as outlined by management for Signature Service and ancillary services including, but not limited to:
  • Assist customers in making correct decisions for preventive maintenance needs.
  • Drain oil and replace filters.
  • Check and replace automotive fluids as directed.
  • Clean vehicle for customer as outlined in JTSS documentation.
  • When assigned as a CSA, take initial service requests and enter information into the store computer system.
  • Make recommendations to customers, explaining additional services based on manufacturer’s recommendations.
  • When assigned, complete sale transaction in register.
• When assigned, assist with advertising outside of store.
• Understand and comply with OSHA and EPA standards.
• Clean facility as directed to maintain the cleanliness and general repair of the shop and property.
• Be available to work temporarily at nearby locations.
• Follow all policies and procedures as outlined in the Employee Handbook and/or JTSS documentation.
• Other duties as requested or assigned.

Job Requirements/Competencies:

• Customer service skills to assist customers.
• Ethics and integrity to treat customers and other employees with respect.
• Basic computer skills to enter customer and vehicle information correctly.
• Cash handling skills.

Education/Experience:

High school diploma or GED preferred