Certified Spanish Speaking MA

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Lincoln Square. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required:

• Must have a minimum of at least 6 months in a similar role.
• Must have a Medical Assistant Certificate.
• Must speak Spanish.

Hours of operations:
Lincoln Square FT position only Mon/Thursday 9 am to 5 pm Tuesday/Wednesday/ Friday 8 am to 4 pm - Hours can vary per the patient load.

Responsibilities:

Patient Reception and Recovery Room:

• Efficiently manage patient check-in and check-out processes.
• Accurately verify patient information and insurance details.
• Schedule and manage patient appointments.
• Address billing inquiries and process payments.
• Follow directions of Nurse Manager.

Clinical Support

• Prepare the examination room and main cleanliness.
• Accurately take and record vital signs.
• Assist providers with medical procedures.
• Perform basic diagnostic tests as needed.

Patient Care and Education

• Provide high-quality patient education regarding procedures and care.
• Communicate effectively and empathically with patients.

Documentation and Records Management

• Maintain accurate documentation in electronic health records (EHR)
• Prepare and organize patient records and charts.
• Complete forms related to workers compensation and personal injury cases.

Care Coordination

• Coordinate patient care with other healthcare providers.
• Follow up on referrals and external medical records.
• Contribute to case management and care planning.

Specialized Tasks

• Assist with occupational health assessments and documentation.

Communication and Coordination

• Facilitate effective communication between staff and providers.
• Act as a liaison to ensure smooth clinic operations.

Training and Development

• Participate in ongoing training sessions.
• Assist in training new FD/MA staff.

Quality Assurance and Improvement

• Engage in quality improvement initiatives.
• Provide feedback to improve office procedures.

Key Competencies:

• Attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to multitask in a fast-paced environment
• Strong interpersonal and teamwork abilities

Benefits and Perks: - Only for FT positions

• AFLAC insurance: Available after 90 days of employment.
• Health, Vision and Dental after 90 days of employment, Employer will pay 50%
• 5 paid sick days per year after 30 days, 2 weeks paid vacation after 90 days of employment.
• 401K after 1 year of employment

What we are looking for:

• A warm, approachable personality with a customer-focused mindset.
• Ability to multitask and prioritize in a fast-paced environment.
• A team player who can also work independently.
• Reliable and punctual with a strong work ethic.

Pay range:

• $ 21.00 to 23.00 an hour with an MA certification and experience.

Location:
Integrated Pain Management
4906 N. Western Ave
Chicago, IL 6025