Director of People and Culture

Salary: $120,000+ (DOE)

About Black Butte Ranch

Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation.

Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwests most beautiful settings.

Summary
The Director of People & Culture is a strategic leader responsible for aligning HR initiatives with business goals. This role oversees all HR functions including recruitment, talent management, employee relations, compliance, performance management, and compensation and benefits. This candidate will have extensive experience with employee relations in a resort setting. The Director partners closely with senior leadership and homeowners to foster a positive, inclusive workplace culture while driving employee engagement, retention, and organizational effectiveness.

Responsibilities

• Develop and execute HR strategies aligned with company goals and long-term growth
  Serve as a trusted advisor to leadership on workforce planning, organizational structure, and employee matters
  Lead and support a small HR team, ensuring strong people operations and engagement
  Oversee full-cycle recruiting, onboarding, high-volume seasonal hiring, and employee housing
  Drive performance management processes including goal setting, reviews, and feedback
  Promote a positive workplace culture through employee relations, engagement, and retention initiatives
  Provide guidance on conflict resolution and disciplinary actions
  Design and manage competitive compensation and benefits programs in partnership with leadership
  Ensure compliance with all employment laws and maintain HR policies and procedures
  Track and analyze HR metrics, providing insights on workforce trends and performance
  Experience using Microsoft SharePoint for HR metrics tracking, reporting, and team organization; ability to maintain structured, accessible systems for data and documentation
  

Qualifications

• Must have Resort and/or Food and Beverage Employee Relations experience
• Bachelor's degree in human resources, Business, or related field
  
• 8+ years of HR experience, including 5+ years in a leadership role
  
• HR certification preferred (SHRM, HRCI, or similar)
  
• Strong knowledge of Oregon employment law and compliance

Why You'll Love Working Here

This position is eligible for a comprehensive benefits package based on employment status. Benefits include medical and dental insurance, paid time off, and a 401(k) with company match. Team members also enjoy employee discounts at Ranch restaurants, retail, and spa services, complimentary golf, access to Ranch amenities, and discounted skiing at Hoodoo Ski Area.

Offers are contingent upon successful completion of a background check.

Our commitment to service starts with our team. We foster a welcoming, inclusive workplace and make employment decisions based on qualifications, merit, and business needs in accordance with applicable laws.