Garage Door Service Technician - Now Hiring

ABOUT US Join a trusted, growing home services company that has proudly served West Central Florida since 1984. Banko Overhead Doors is seeking a Customer Success Specialist to support our Customer Care and Builder Services teams. This role is ideal for candidates with experience in customer service, call center support, scheduling, and CRM systems who thrive in fast-paced, high-accountability environments.ABOUT THE JOB As a Service Technician, you will diagnose, repair, install, and maintain garage doors and openers, ensuring safe, high-quality work and exceptional customer service. Banko is committed to providing top-tier training, industry-leading tools, and long-term career growth.Key Responsibilities: Troubleshoot, repair, andmaintainresidential and commercial garage doors and openers.Complete installations and service jobs using hand and power tools safely.Drive to customer locations, assess service needs, and recommend solutions.Test door systems, openers, safety sensors, and electronic components for proper function.Document completed work, materials used andmaintainaccurateinventory.Maintain a safe, clean work environment and company vehicle.Communicate professionally with customers and provide solution-based recommendations.Review work orders for accuracy before leaving job sites.Work closely with management and report any job-site issues promptly.Qualifications: High school diploma or GEDrequired.At least 1–2 years of experience in garage doors, construction, electrical, HVAC, ora relatedtrade.Mechanically inclined with strong problem-solving skills.Valid driver’s license with a clean 3-year driving record.Ability to lift 75+lbs, work on your feet, from aladderand perform tasks in outdoor conditions.Strong communicationand customer service skills.Ability to pass a background check and drug screen.Comfortable with face-to-face customer interaction and upselling whenappropriate.Ability to read and follow detailed instructions.Reliable, safety-driven, and committed to high-quality workmanship.Comfortable working in a piece-rate environment once trained.Benefits:Full-time schedule with competitive payMedical, dental, 401(k), PTO, and holiday payOpportunities for advancementSupportive, team-oriented work cultureRequirements Valid and 3-year minimum clean driving record (MVR).Ability to pass a background checkAbility to work a full-time scheduleAbility to lift 75+lbsin outdoor conditionsReliable, punctual, and committed to quality workShow Up for Banko & Banko Will Show Up for You.We value reliability, teamwork, and long-term growth. When you commit to showing up—ready and on time—we commit to supporting your career and providing opportunities for advancement.Equal Opportunity EmployerBanko Overhead Doors, Inc. is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and will provide reasonable accommodations for qualified individuals with disabilities.NOTE: We run a background and MVR checks prior to interviews. At the interview, we require an application to be filled out, a Wonderlic questionnaire to be filled out as well.It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.