Client Advocate - Now Hiring

Client Advocate

Our client, a respected nonprofit organization, is seeking a dedicated contract Bilingual Client Advocate (English/Russian speaking) for approximately 3+ months.  In this role, you will support clients through intake, case management, referrals, and employment-focused guidance.

Compensation: $17 per hour*
*Rate listed not guaranteed – potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.

Applicants must be able to work onsite 5 days per week in Boston, MA to be eligible for this position.

If you are interested and meet the qualifications below, apply with your resume for more information!

Responsibilities

• Maintain organized case management files and provide supportive services and referrals
• Lead the intake process and help clients define clear educational and occupational goals
• Build and maintain positive working relationships with public and private sector organizations to strengthen placement efforts
• Assess client needs and coordinate appropriate support services through timely referrals and program orientation
• Facilitate workshops for diverse members of the community
• Support clients in completing employment materials, including job applications and resumes
• Follow up with prospective agencies and employers to keep employment leads current
• Perform additional related duties as assigned

Requirements:

• High school diploma
• Up to one year of experience in case management, job development, or general office support
• Proficiency with Microsoft Word and Excel
• Strong oral and written communication skills
• Ability to work with individuals across diverse educational, socio-economic, and cultural backgrounds
• Bilingual Russian skill required

Our Commitment to Inclusion & Belonging

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

#HGP
#LI-KM1

 Pandologic. Keywords: Customer Advocate, Location: Boston, MA - 02108 , PL: 603587898