Bilingual Customer Service/Sales Agent

Essential Duties and Responsibilities 

• Sales 

• Provides professional, courteous service to internal and external customers 

• Answers any questions regarding customer’s policy 

• Accept payments and process transactions 

• Identify any potential needs the customer may have regarding their policy 

• Follow up with customers on quotes, renewals, and cancellations 

• Involved with marketing initiatives for new business development on an as-needed basis 

• Maintain a neat and clean work area and office 

• FNOL’s (vehicle inspections) 

• Taking vehicle pictures (squatting, bending, flexing required) 

• Bank run deposits 

• Position is full time 

• Other duties as assigned 

Qualifications/Requirements 

• Computer literate desired from basic to intermediate skills 

• Bilingual (English/Spanish) is required 

• Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers 

• Must pass state licensing requirements 

• Flexible schedule 

• Reliable transportation 

Education/Training/Experience 

• High School Diploma 

• Previous customer service experience is helpful 

#SALES

Req # 822286339