Collections Representative
•Today
| Verified Pay check_circle | Provided by the employer$15.29 per hour |
|---|---|
| Hours | Full-time |
| Location | Centerville, IA 52544 Centerville, Iowa open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$15.29
$21.73
$30.72
About this job
Job Description
Job Description
Credit and Collections Associate
Payrate: $15.29/hour
Location: Centerville, IA
Type: Contingent Labor
Hours: 40/week
Duration: 7 monthsMake a Difference at Alliant Energy!Are you ready to drive positive outcomes for both customers and the company? Join our Collections Team as a Credit and Collections Associate and play a key role supporting our customers, community partners, and financial operations.What You’ll Do:
Submit your application and join a leading energy organization that values integrity, customer care, and community impact!
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.
Payrate: $15.29/hour
Location: Centerville, IA
Type: Contingent Labor
Hours: 40/week
Duration: 7 monthsMake a Difference at Alliant Energy!Are you ready to drive positive outcomes for both customers and the company? Join our Collections Team as a Credit and Collections Associate and play a key role supporting our customers, community partners, and financial operations.What You’ll Do:
- Make outgoing and handle incoming collections-related calls to customers, agencies, and collection partners.
- Process paperwork and follow up on bankruptcy claims and probate cases.
- Assist community agencies with customer account inquiries and our Energy Assistance Center self-service application.
- Handle non-utility accounts, process payments, set up payment arrangements, and update account notes.
- Support collection agencies with disputes, recalls, balance queries, and commission payments.
- Ensure all collection actions, notifications, and deposit-related activities are documented and processed.
- Maintain excellent rapport with community agency staff.
- Provide critical support to customers facing financial hardship.
- Collaborate with the legal department and various internal stakeholders.
- Education: Associate degree preferred.
- Experience: Minimum of 2 years’ relevant experience in collections, finance, or customer service.
- Skills: Basic knowledge of collections processes, strong communication skills, proficient in CIS systems, and detail-oriented paperwork processing.
- Work in a supportive and collaborative environment.
- Engage with diverse customers and local community agencies.
- Opportunity to make a meaningful impact in people’s lives while gaining valuable credit and collections experience.
Submit your application and join a leading energy organization that values integrity, customer care, and community impact!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.
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