Pharmacy Technician-ALT

Join a dynamic team as a Pharmacy Technician, where you will play a crucial role in providing exceptional service by effectively managing insurance communications, processing pharmacy claims, and supporting patients in accessing their medications.

Responsibilities

• Recognize and effectively communicate about insurance types and their appropriate utilization.
• Enter all communication and documentation in the Biologics Management Information System (MIS).
• Assist with projects such as yearly reverification.
• Communicate with patients to gather appropriate insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers when necessary.
• Process pharmacy claims accurately in Biologics MIS.
• Understand pharmacy claim responses and take appropriate actions.
• Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services.
• Identify and report adverse events (AEs) and product complaints (PCs) to clinicians.
• Manage and respond to internal written communications and requests via chat or email.
• Perform other related duties as assigned.

• CPhT certification
• Pharmacy technician certification
• Customer service skills
• Experience with prior authorizations
• Ability to recognize and communicate insurance types

• 1+ years of related experience
• Minimum of an associate degree or equivalent experience
• 3+ years of related experience
• Registered Technician preferred

This position is onsite in Cary, NC, within an office environment. Work shifts range from Monday to Friday between 9am-6pm, 10am-7pm, or 11am-8pm EST. The office is closed on weekends and major holidays, ensuring a balanced work-life schedule. Although there is no direct patient contact, you will be part of a supportive, multi-disciplinary team dedicated to helping patients with rare diseases. There is potential for this assignment to lead to permanent employment with a rapidly growing specialty pharmacy.

Job Type & Location

This is a Contract to Hire position based out of Cary, NC.

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Cary,NC.

This position is anticipated to close on Jun 23, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.