B-Level Technician - Now Hiring

About Us

At the Joint Relief Institute, our mission is to improve the quality of life for people dealing with chronic joint pain. Our medical clinic specializes in treating knee and joint pain using advanced, minimally invasive approaches. We believe that every role within our team contributes immensely to our success and the well-being of our patients.

Our Practice Philosophy

We offer a warm, friendly, and thriving work environment. As a leader in the healthcare market, we are expanding and looking for a dedicated team player to grow with us long-term. We heavily promote and encourage our core values of honesty, teamwork, compassion, professional growth, and ownership.

About the Role

We are seeking an outgoing, reliable, and compassionate Full-Time Medical Receptionist to be the face of our office! You will work in tandem with our administrative and clinical staff to deliver an exceptional experience to our patients.

Commitment & Schedule: > This is a secure, full-time position requiring a steady 40 hours per week. Because continuity of care is vital to our patients and our tight-knit team, we are looking for candidates who can commit to this role for at least one year.

• Location: Joint Relief Institute

• Job Type: Full-time (40 hours/week, Monday – Friday)

• Schedule: Day shift, NO WEEKENDS!

• Pay: $16.00 - $18.00 per hour (dependent on experience)

Key Responsibilities

As a core member of our daily operations, your routine will include:

• Patient Experience: Greeting and checking in patients in a warm, welcoming manner; managing and tracking wait times in the lobby.

• Scheduling & Coordination: Managing the clinic schedule and efficiently booking patient appointments.

• Financial Handling: Collecting copays and managing front-desk transactions.

• Data & Records Management: Inputting patient demographics into the practice EMR, scanning essential documents, and ensuring proper electronic documentation.

• Office Upkeep: Maintaining a clean, welcoming lobby stocked with essentials for our patients.

• Team Support: Assisting the office with other general administrative duties as needed.

Qualifications

• Commitment: Ability to commit to a full-time, 40-hour weekly schedule for a minimum of one year.

• Education: High school diploma or GED required.

• Experience: Proven customer service or front-desk experience (medical office experience is a major plus!).

• Skills: Exceptional communication, a positive attitude, and elevated attention to detail.

• Tech-Savvy: Proficiency with Microsoft Suite, Google Suite, and a working knowledge of (or comfort learning) healthcare management systems/EMR.

• Language: Bilingual (Spanish) is a strong plus, but not required.

Benefits & Perks

We believe in investing in our long-term team members. We offer a robust benefits package to ensure your security and well-being:

• Work-Life Balance: Consistent Monday–Friday schedule with absolutely no weekends.

• Paid Holidays: Paid time off for major holidays.

• Comprehensive Insurance Options: * Medical & Supplemental Medical

  • Dental & Vision

  • Life Insurance

How to Apply

If you are looking for a stable, fulfilling career where you can truly make a difference in patients' lives, we want to hear from you!

Please submit your resume and a brief cover letter confirming your availability for a full-time (40 hours/week) position and why you are looking for a long-term role with us. The application period will close once the right candidate is found.

The Joint Relief Institute is an Equal Opportunity Employer. Compliance consent is required for all roles at Joint Relief Institute.

Compensation details: 16-18 Hourly Wage

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