Customer Account Coordinator

We are seeking a detail-oriented and customer-focused Customer Account Coordinator in Richardson, TX to support prospective and new franchise partners through the full application and onboarding process within a growing retail shipping and business services network. This role serves as the primary point of contact for franchisees, guiding them through each stage of onboarding by tracking requirements, maintaining accurate documentation, communicating timelines and next steps, and proactively following up to keep applications moving forward. The ideal candidate is highly organized, process-driven, and responsive, with strong communication skills and the ability to manage multiple accounts simultaneously while collaborating cross-functionally to resolve issues, ensure compliance, and deliver a positive onboarding experience from start to finish.

Requirements:

Hours: Monday to Friday 8:30am- 5:00pm

Benefits:

Compensation: $18.00 per hour

DB171959429

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