Expeditor (Part-Time), Wailea Surf Haus - Grand Wailea, A Waldorf Astoria Resort
| Estimated Pay info | Based on similar jobs in your market$16 per hour |
|---|---|
| Hours | Part-time |
| Location | Wailea, Hawaii |
About this job
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Expeditor to join the Wailea Surf Hause team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
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Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Expeditor, you’re not just ensuring timely delivery of food orders in our dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Shift: Various – must be available to weekdays, weekends, and holidays.
Responsibilities
Here's what you'll do during a typical day:
- Coordinate food orders: Facilitate communication between servers and the kitchen to ensure accurate and timely processing of guest food orders
- Monitor ticket times: Track ticket times and follow up with the culinary team to ensure prompt delivery of food orders
- Inspect and finalize plates: Garnish and inspect dishes before serving to ensure they meet quality and presentation standards
- Maintain organization and cleanliness: Keep the expediting station clean, organized, and well-stocked to support smooth operations
- Collaborate across teams: Partner with servers, culinary staff, and other departments to ensure efficient service and foster a positive and productive work environment
- Enhance guest satisfaction: Proactively address any issues with orders to ensure guest satisfaction and uphold service excellence
- Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Company
How We'll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what’s next
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.