Automotive Service Scheduler | $18/Hr + Commission & Bonus - Now Hiring

1360 Auto Mall Drive, Columbus, OH 43228

Experience with High Inbound/Outbound Calls Required Bilingual English / Spanish is a Plus!

 is HIRING NOW for a Service Scheduler to respond to internet inquiries, answer calls, and schedule and confirm appointments for vehicle repairs, routine maintenance, and more!

Enjoy working in our fun, fast-paced Business Development Center! Ideal candidates will be enthusiastic, friendly, and have excellent customer service skills and experience with high inbound/outbound phone calls. We will train you to succeed and offer advancement opportunities!


We offer:

• Starting at $18 plus commission and bonus!
• Full-time Position, Monday – Friday, 8:00 am – 5:00 pm
• Monthly Bonus Incentives
• Onsite training!
• Starting at $18 plus commission and bonus!
• Medical, Dental and Vision Insurance
• 401(k) Retirement Plan
• Company-paid life insurance
• Paid time off
• Scholarship and continued education program
• Employee discounts
• Opportunity for advancement
  
  
  

Responsibilities – Service BDC:

• Answer all inbound phone calls for the service department and schedule appointments for the service department
• Inform customers of special programs/incentives
• Call to confirm service appointments
• Follow up with every service customer regarding his or her satisfaction with the service department
• Greet customers cordially and guide them to the relevant location depending on the purpose of their visit
• Perform other related duties as assigned
   

Qualifications/Requirements – Service BDC:

• Onsite position
• Monday – Friday, 8:00 am – 5:00 pm
• Bilingual English / Spanish is a plus!
• Good verbal and written communication skills required
• Previous experience with high inbound/outbound calls required
• 2+ years of customer service and phone experience required
• Computer/internet savvy
• Previous experience in real estate, call centers, or retail translate well in this position!
• Must be a motivated and goal-driven candidate who will make an immediate impact and help us to continue to grow

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.