(Korean Bilingual) Ocean Import Manager

Requirements

Responsibilities

· Manage end-to-end ocean freight operations for import and export shipments.

· Develop and maintain relationships with ocean carriers and trucking companies.

· Negotiate freight rates, contracts, and service agreements to optimize cost and service quality.

· Ensure compliance with international trade regulations and company policies.

· Monitor shipment schedules, transit times, and cargo status; proactively resolve delays, disruptions, and claims.

· Oversee documentation accuracy, including bills of lading, commercial invoices, and customs filings.

· Lead, train, and supervise ocean freight staff; set performance goals and conduct evaluations.

· Analyze KPIs such as on-time delivery, detention/demurrage, and carrier performance.

· Collaborate with internal teams (sales, warehousing and distribution, trucking, customs) to achieve business objectives.

· Manage budgets and control costs related to ocean freight operations.

· Identify process improvements and implement best practices to increase efficiency and service reliability.

Qualifications

· 7+ years of experience in ocean freight operations, freight forwarding, or international logistics

· Prior supervisory or management experience required

· Proficiency in ERP platforms and MS Office

· Excellent communication, problem-solving and organizational skills

· Bilingual in English and Korean

· Bachelor's degree in Logistics, Supply Chain Management, Business or a related field (preferred)

Benefits

Compensation

· $80,000~100,000

Benefits

· Health, Dental, and Vision PPO Insurance

· Life, STD, LTD Insurance

· 401(K) Plan

· Paid Time Off

· Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)

· Years of Service Awards

· Education Assistant Program (Based on Eligibility)