IT Field Technician

Abilene, Wichita Fall or Lubbock, TX , - Hourly Range $36 - $41hr (Contract to Hire)

Job Brief

The IT Field Technician will be the hands-on resource for our remote office locations. You will be responsible for providing Tier 2 desktop support, assist with network work issues, troubleshoot printers, and resolve simple server issues.

Responsibilities

• Issues related to computer systems, software, and hardware.
• Provide additional assistance and handle escalated support tickets
• Perform remote troubleshooting through diagnostic techniques
• Manage printers
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN)
• Install, modify, and repair computer hardware and software.

Requirements

• Help Desk experience along with LAN, servers, and peripherals
• Provide exceptional customer service
• Takes ownership of projects and responsibilities.
• Ability to work independently
• Strong verbal and written communication skills
• Willing to drive a few hundred miles a week to site locations