Fleet Operations Technician

Fleet Operations Technician (Contract)

A leading technology company developing advanced autonomous and electromechanical systems is seeking a Fleet Operations Technician to maximize the performance, uptime, and readiness of a fleet of complex hardware platforms. Acting as the tactical lead on the floor, this role translates testing schedules into execution by ensuring systems are staged, operational, and continuously supporting engineering and development efforts.

You will own day-to-day fleet operations during your shift, including experiment coordination, first-level technical triage, and maintaining operational procedures. Working closely with program managers, technical leads, and operations leadership, you will ensure the fleet remains mission-ready and operating at peak efficiency.

Key Responsibilities

• Own fleet operations, ensuring maximum system uptime and efficient execution of testing schedules.
• Stage, configure, and prepare systems with appropriate hardware, charge levels, and test-specific setups.
• Manage experiment flow and prioritize resource usage to minimize downtime between tests.
• Perform first-level technical triage on hardware and software issues using established procedures.
• Escalate complex issues with clear documentation, including logs, photos, and notes, to ensure efficient handoff.
• Identify gaps in troubleshooting processes and contribute to new standard operating procedures and operational playbooks.
• Coordinate and execute preventative maintenance to reduce unplanned downtime.
• Monitor fleet health and system status to ensure readiness prior to deployment.
• Maintain organized workspaces, tooling, and infrastructure in alignment with workplace organization standards.
• Track and update work through ticketing and workflow management systems to maintain accurate operational status.
• Enforce safety protocols and support safe operation of complex technical systems.
• Conduct shift handoffs and ensure clear communication with cross-functional teams.

Preferred Qualifications

• Experience working in automation, aerospace, manufacturing, semiconductor, laboratory, or other high-uptime technical environments.
• Familiarity with continuous improvement methodologies and workplace organization practices.
• Experience developing or improving technical documentation, standard operating procedures, or troubleshooting guides.
• Exposure to fleet operations, lab operations, hardware testing, or technical operations environments.
• Basic scripting or automation experience using command-line tools.
• Experience supporting electromechanical systems or other complex technical platforms.

Requirements

• 3–5 years of experience in technical operations, laboratory support, field service, equipment maintenance, or related technical roles.
• Associate’s or Bachelor’s degree in a technical field, or equivalent hands-on experience.
• Strong electromechanical aptitude, including experience with assemblies, wiring, tools, and system maintenance.
• Ability to troubleshoot using structured processes and escalate issues appropriately.
• Basic proficiency with command-line environments, system logs, and diagnostic tools.
• Experience using ticketing or workflow management systems.
• Strong attention to detail and ability to operate in fast-paced, high-accountability environments.
• Ability to lift equipment and remain active for extended periods as needed.