Import Coordinator

We are seeking an experienced International Import Freight Coordinator to join our team. This role requires recent, hands-on experience managing international import shipments in a freight forwarding, NVOCC, customs brokerage, or international logistics environment. This is a full-time, in-office position requiring strong organizational skills, attention to detail, and the ability to manage multiple active shipments and deadlines simultaneously.

What You'll Be Doing

• Track and manage international import shipments via ocean and air freight
• Coordinate cargo movement from origin through final delivery
• Monitor shipment milestones and proactively resolve delays, exceptions, and service issues
• Provide timely shipment updates and proactive communication to clients
• Process and distribute import documentation accurately and on time, including Arrival Notices, ISF filings, OGA holds, and related compliance documentation
• Coordinate drayage, LTL, and final-mile delivery arrangements
• Work closely with steamship lines, airlines, customs brokers, warehouses, and transportation providers
• Ensure all shipment documentation is complete, accurate, and compliant with applicable requirements
• Negotiate rates with carriers, warehouses, and service providers as needed
• Support operational KPIs and contribute to process improvements that enhance service and efficiency

Required Qualifications

• Tenure in international import operations within a freight forwarder, NVOCC, customs brokerage, or international logistics provider
• Direct experience coordinating ocean and air import shipments
• Working knowledge of import documentation, customs processes, ISF filings, Arrival Notices, OGA holds, and cargo release procedures
• Experience working with steamship lines, airlines, customs brokers, warehouses, and transportation providers
• Ability to manage multiple concurrent shipments while maintaining accuracy and meeting deadlines
• Strong organizational skills, attention to detail, and follow-through
• Ability to work independently and take ownership of assigned shipments
• Strong written and verbal communication skills

Preferred Qualifications

• Experience negotiating carrier, drayage, and warehouse rates
• Experience using freight forwarding, transportation management, or logistics software
• Experience in a client-facing operations role

Important Qualification Notice

This role requires recent, hands-on experience in international import freight forwarding operations, including ocean and air imports. Applicants whose experience is primarily limited to domestic trucking, dispatch, fleet management, or carrier operations and who do not have direct international import forwarding experience are unlikely to meet the minimum qualifications for this position.