Mortgage Loan Processor

Renown Mortgage is looking for an experienced Mortgage Loan Processor who is ready to step into a client-facing, high-trust role.

This position is ideal for someone who already understands mortgage files, documentation, conditions, borrower communication, timelines, and loan flow, but wants to be more involved earlier in the process.

We are looking for someone who can help review borrower documentation, understand file structure, communicate clearly with clients, and help keep the entire loan process moving from application through closing. You will support file execution, borrower communication, documentation review, and internal loan strategy preparation for the lead Loan Officer.

The right person is detail-oriented, relational, proactive, calm under pressure, and able to communicate with clients in a way that makes them feel cared for and confident.

What You’ll Be Doing:

1. Review borrower applications, income, assets, credit, AUS findings, and documentation
2. Identify missing items, red flags, or questions before files move forward
3. Help prepare pre-approval files for internal review with the Loan Officer
4. Communicate with borrowers about documentation needs, next steps, and file updates
5. Help clients feel informed and cared for throughout the mortgage process
6. Support pre-approved buyers while they are shopping for homes
7. Help review contracts, timelines, and file milestones
8. Coordinate with underwriting, lenders, escrow, agents, and internal team members
9. Help manage loan conditions and borrower follow-up
10. Maintain clean notes, tasks, and file organization inside the team’s systems
11. Support weekly updates and milestone communication
12. Help create a smooth handoff from pre-approval to processing to closing

What Makes This Role Different

This is not a traditional back-office processing role where you only touch the file after submission.

You will be involved earlier in the client journey and will help support the borrower experience before the file is fully in process.

You will work closely with the Loan Officer to make sure files are reviewed well, clients are communicated with clearly, and the team stays ahead of issues before they become problems. If you are a strong processor who enjoys client communication and wants to grow into a more trusted, higher-impact seat, this could be a great fit.

Required Experience

1. 2+ years of mortgage experience
2. Experience as a Loan Processor, Loan Partner, LOA, Junior Loan Officer, or similar mortgage role
3. Comfortable reviewing income, assets, credit, AUS findings, and conditions
4. Strong written communication
5. Comfortable communicating directly with borrowers
6. Strong attention to detail
7. Ability to follow up proactively without needing constant direction
8. Comfortable working inside a team process

Preferred, But Not Required:

1. Experience with self-employed borrowers
2. Experience with non-QM, DSCR, bank statement, bridge, or specialty loan products
3. Experience with Arive, Jungo/Salesforce, LoanSifter, or similar mortgage systems
4. Experience supporting a high-producing Loan Officer or mortgage team

This Role Is Not For You If

1. You are brand new to the mortgage industry
2. You need constant direction to stay on task
3. You dislike communicating with borrowers
4. You only want back-office work with no client interaction
5. You are looking to build your own self-sourced LO business
6. You prefer working alone instead of inside a team process

Growth Oppourtunity:
We are building a team where strong operators can grow into greater ownership, leadership, and influence. This is a great opportunity for someone who wants to be deeply involved in the mortgage process, serve clients well, and become a trusted part of a high-performing team.