Learning Coordinator

Position Overview

We are seeking a highly organized Learning Coordinator to provide temporary support for Learning & Development (L&D) operations. This role will be responsible for managing learning systems, coordinating training programs, supporting learners and stakeholders, maintaining reporting and documentation, and ensuring smooth day-to-day learning operations.

This is an excellent opportunity for candidates with administrative, HR, training coordination, or learning operations experience who enjoy working in a fast-paced environment and managing multiple priorities.

Key Responsibilities

Learning Operations & LMS Support

• Manage and update learning content within the Learning Management System (LMS)
• Create and maintain course schedules, rosters, completions, and learning records
• Generate standard and ad hoc reports for program tracking and analysis
• Troubleshoot learner, assignment, enrollment, and system-related issues
• Support learning campaigns, assignments, and enrollment administration

Program Coordination

• Coordinate administrative activities across leadership and development programs
• Schedule meetings, training sessions, and stakeholder communications
• Track participant engagement, attendance, and program completion metrics
• Monitor shared inboxes and respond to inquiries in a timely manner

Ticket & Customer Support

• Serve as the first point of contact for learning-related requests and questions
• Manage incoming support tickets and ensure timely resolution
• Escalate complex issues to appropriate team members when necessary

Reporting & Compliance

• Maintain accurate records, documentation, and tracking systems
• Ensure data integrity within learning platforms and reports
• Support compliance reporting and learning metrics analysis

Operational Support

• Assist with process improvement initiatives
• Coordinate vendor logistics and administrative activities
• Support ongoing operational workflows across the Learning & Development team

Required Qualifications

• 2+ years of experience in Administrative, HR, Training, or Learning & Development support roles
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and deadlines
• Proficiency with Microsoft Outlook, Excel, Teams, and other Office applications
• Excellent communication and customer service skills