Patient Care Coordinator

Description

Using the order entry system, you are responsible for generating orders for radiology exams. You will also schedule outpatient & inpatient procedures. These include: Ultrasound, CT, MRI, Fluoroscopy, & Nuclear Medicine. You are also responsible in maintaining accurate departmental billing. Independently provide support services, coordinate care with other services, and provide information about services. • Answering and screening, triage all telephone calls within the departmental communication system, utilize departmental paging system and contact on-call personnel and Radiologist as needed • Respond to patient questions; provide directions to different clinics, units, modalities, parking, eating facilities. • Maintain confidentiality of patient information. • Using EPIC, Schedule and reschedule a variety of Radiology exams following approved protocol for each exam • Utilize financial clearance matrix when scheduling outpatient procedures • Communicate various types of information to patients, referral agencies, departments, physicians, and the community, such as registration policies, insurance coverage, billing procedures, radiology scheduling, and instructions on preparation for various radiology procedures. • Assist patients in completing various documents such as pre-procedure forms for various types of radiology procedures. • Facilitate patient check-in & check-out process by verifying patient identity, coordinate obtaining interpreter, arrange/request patient transportation internally & externally. • Utilize Accu-Reg to ensure Minimum Data Set has been provided by patient to ensure proper billing. • Perform general clerical duties such as processing the mail, stocking supplies • Understand and adheres to the National Patient Safety Goals and described yearly by the Joint Commission. • The above reflects the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

Skills

Customer service, scheduling, medical scheduling, care coordination, telephone triage, EPIC

Top Skills Details

Customer service,scheduling,medical scheduling,care coordination,telephone triage,EPIC

Additional Skills & Qualifications

Experience working in radiology department

Experience Level

Intermediate Level

This is a Contract position based out of Seattle, WA.

The pay range for this position is $24.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Seattle,WA.

This position is anticipated to close on Jun 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.