The Coordinator, Social Services assists patients and potential patients in the senior community with issues regarding social benefits that have an impact with healthcare.

Knowledge & Experience Requirements

High School Diploma or General Equivalency Diploma (GED)
2-3 years of experience in a social services healthcare setting position preferred
CPR Certification
Valid state of Florida Driver's license
Must have knowledge of computer office/clinical software
Must be able to read, write and understand the English language

Essential Functions

Accept all inquiry calls and follow up on the same.
Send out information packets and conduct in house tours.
Assist residents when they need information regarding their insurance.
Take residents to social security office or bank.
Ability to effectively present information to residents and their families.
Ability to solve practical problems and deal with a variety of situations.
Assists with day-to-day social services coordination, prepares patient and non-patient applications for benefits and/or programs by collecting, analyzing, and assisting in application submissions to various senior services within the regional area.
Updates and maintains senior application status and renewals; verifies applicant's information.
Assists and attends key community meetings and events to further educate the community Senior Social Services programs
Complete all new admission paperwork with new residents and their families.
Update and maintain any and all resident information in their file and in the system.

Other Duties

Review monthly rent statements to insure that the yearly increases have been entered and appear on the statement.
Send letters out to residents and or family members regarding the upcoming rent increase, document in their file with signed copy.
Promotes positive employee engagement, teamwork, and mutual respect and safety work practices.
Maintain mandatory skill updates
Comply with all policies, local, state and federal laws and regulations
Perform other duties as assigned

Supervisory Responsibility

May serve as an interim department leader depending on need.

Physical Requirements

Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.

Disclaimer

The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

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Admitting Coordinator/ Social Worker- St. Josephand#39;s Residence

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