Mail/Finishing Level 1

Overview

Job Title: Mail/Finishing Level 1
Location:Dallas, TX
Job Type: Hourly Consultant
Hours: Monday to Friday 8:00am to 5:00pm
Pay: $18.00/hr

Essential Functions:

• Receive, sort, and process mail, documents, packages, and supplies; notify recipients as required

• Deliver and pick up mail on scheduled mail runs

• Record and process accountable mail information and maintain accurate logs

• Track, trace, and resolve mail issues with USPS, express carriers, and local delivery services

• Prepare mail and packages for external shipment and coordinate deliveries and pickups, including USPS pickup/delivery when applicable

• Perform quality checks on outbound mail

• Validate internal mail addresses and conduct barcode address lookups

• Utilize common mail services including fax, postal services, and air express shipping

• Complete shipping forms and/or enter shipment data electronically into shipping systems according to job tickets

• Perform finishing work on mail documents, including folding, inserting, and packaging

• Perform electronic mail distribution including opening, scanning, mail preparation, and distribution

• Support fulfillment functions including assembly, packaging, shipping, and tracking of kitted materials

• Follow established mailroom security procedures

• Perform barcode tracking and/or face scanning of incoming mail and packages

• Log, transmit, receive, and distribute faxes in a timely manner

• Support shipping and receiving activities using automated tracking systems

• Monitor, order, and replenish inventory and mailroom supplies

• Send and receive email communications related to mailroom operations

• Arrange alternative courier or shipping services to meet customer requirements

• Operate, clean, and maintain all mail and shipping equipment

• Contact service vendors for maintenance or repair of mail and shipping equipment when needed

• Determine appropriate output packaging according to packaging standards

• Perform driving duties if required

• Utilize mailroom and finishing equipment including:

  • Finishing equipment

  • Inserters

  • Postage meters

  • Envelope printers

  • Scales

  • Pitney Bowes Mail Management Systems

  • FedEx shipping systems

Skills:

• Ability to lift and move up to 50 pounds

• Ability to read, write, and follow instructions in English

• Basic PC and internet skills including:

  • Opening applications

  • Creating and locating file folders

  • Finding, opening, renaming, deleting, and recovering files

  • Sending and managing emails and attachments

  • Basic internet navigation and website usage

  • Introductory knowledge of Microsoft Word or equivalent

  • Introductory knowledge of Microsoft Excel or equivalent

• Strong customer service and communication skills

• Ability to manage multiple tasks effectively

• Ability to work independently with minimal supervision

• Strong data entry skills and attention to detail

Experience:

• Experience delivering services in a client-facing environment preferred

Education:

• Minimum: High School Diploma or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!