Appointment Cooridnator

Overview

The Appointment Coordinator is responsible for maintaining the master schedule of patient appointments for outpatient clinic visits. This includes scheduling appointments for new and return patients, ensuring the patient is registered in the EMR, sending notifications of upcoming appointments to patients, maintaining the clinic schedule, and orienting new patients and families to the clinic.

The pay range for this position is $17.92/hourly to $29.87/hourly. Compensation is determined based on years of experience and department equity.

Responsibilities

• Registers patient correctly which includes updating addresses, insurance, guardianship and health information.
• Accurately schedules individual patient appointments.
• Provides excellence in customer service to all customers, patients, families, Shriners, visitors and other employees.

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required:

• High School Diploma/GED
• 1 Year Microsoft Office Applications
• Basic Life Support (BLS); must obtain within 30 days of hire

Preferred:

• 1 Year Scheduling, registration and insurance verification