Agency Support Specialist

We are seeking a knowledgeable and community-oriented Insurance Associate to join our team. This full-time position is ideal for someone with a strong customer service background who enjoys working with people, can manage deadlines, and is comfortable conducting one-on-one client meetings. The role involves both in-office work and travel to visit clients on-site.

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Health Insurance

Retirement Plan

Flexible Schedule

Hands on Training

Career Growth Opportunities

• Build and maintain relationships with local personal lines, commercial and agricultural clients
• Educate clients insurance options and policy coverage
• Process applications, policy changes, and claims support
• Manage deadlines and ensure timely policy servicing
• Travel locally to meet with clients (must have reliable transportation)
• Stay up to date on industry trends and insurance products

• Strong customer service background: insurance experience is a plus
• Excellent interpersonal and communication skills
• Ability to work independently and meet hard and fast deadlines
• Must reside in Livingston County, IL
• Must obtain a Property & Casualty License within 90 days of hire (paid by employer)
• Proficiency with basic computer applications (email, Microsoft Office, data entry)
• Prior experience in insurance, sales, or farm-related industries is a plus