Pharmacy Retail Clerk

Pharmacy Retail Clerk

Location: Kalispell, MT

Job Type: Part-Time (20-30 Hours Weekly)

Schedule:Monday-Saturday, including rotating Saturday shifts

Sykes Pharmacy is seeking a reliable, customer-focused Pharmacy Retail Clerk to support daily pharmacy operations and deliver exceptional patient care. This role combines retail customer service, cashiering, prescription pickup assistance, inventory management, and administrative support in a community pharmacy setting.

The ideal candidate will have experience in retail, customer service, cashiering, healthcare support, or pharmacy operations and will enjoy working in a fast-paced environment where attention to detail and patient satisfaction are priorities.

Key Responsibilities

• Provide outstanding customer service to patients and pharmacy customers.
• Process prescription pickups accurately and efficiently.
• Operate cash registers, point-of-sale (POS) systems, and payment processing equipment.
• Answer incoming phone calls and assist patients with general inquiries.
• Accept prescriptions and gather required information for pharmacist review.
• Assist customers with over-the-counter(OTC) medications and healthcare products.
• Stock shelves, receive inventory shipments, and maintain organized displays.
• Monitor inventory levels and notify pharmacists of low-stock items.
• Assist with medication will-call management and patient pickup reminders.
• Prepare prescription delivery totes and organize completed orders.
• Maintain pharmacy cleanliness and support daily retail operations.
• Process regulated product sales in compliance with pharmacy policies and state regulations.
• Support pharmacists and pharmacy staff with clerical and administrative tasks.

Preferred Qualifications

• Previous experience in retail, customer service, pharmacy, healthcare, medical office, or cashier roles.
• Experience operating POS systems, cash registers, or inventory managemetn systems.
• Pharmacy technician, pharmacy clerk, or pharmacy assistant experience is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a busy healthcare environment.
• Familiarity with HIPAA confidentiality standards and handling sensitive information.
• Basic computer and data-entry skills
• Strong Attention to detail and organizational abilities.

Skills

• Customer Service
• Pharmacy Support
• Retail Sales
• Cash Handling
• Point-of-Sale (POS)
• Data Entry
• Inventory Control
• Prescription Pickup
• Patient Relations
• Telephone Communication
• Inventory Management
• Multitasking
• Time Management
• Teamwork
• Healthcare Customer Service
• HIPAA Compliance
• Problem Solving Attention to Detail
• Microsoft Office
• Retail Operations

Physical Requirements

• Stand for extended periods.
• Lift, push, or pull up to 25 pounds.
• Bend, reach, squat, and perform stocking activities
• Travel between pharmacy locations as needed.

License Requirement

• Valid Montana Driver's License required.