Spine Coordinator - LPN or CMA

The Spine Coordinator manages patient journeys for spine conditions, acting as a liaison between patients, providers, and external facilities, handling scheduling, care coordination, pre/post-op instructions, insurance authorizations, EMR management, and ensuring smooth transitions across the care continuum for optimal outcomes.

Essential Responsibilities (Non-Occupational Exposure):

• Serves as the main point of contact, answering questions, addressing concerns, and relaying information between patients and providers.
• Schedules new and returning patients, ensuring they see the most appropriate provider, and coordinating injections, diagnostic tests, and surgeries.
• Tracks patient progress, arranges follow-ups, communicates with outside facilities, and manages referrals. Follow up on test results.
• Requests, reviews, and uploads external records (like MRIs) into the Electronic Health Record (EHR).
• Handles patient intake, updates records, manages authorizations, and may assist providers with procedures or post-op care.
• Guides patients and caregivers through the surgical process, explaining expectations for before, during, and after treatment.
• Completion of all required compliance and safety training.
• Performs special projects or other duties as assigned.

Basic Requirements:
High school diploma or equivalent, or a minimum of two years of experience in a healthcare, clinical, or hospital.
LPN or CMA, current and in good standing.
Experience in medical records, claims, or billing.
Strong keyboarding and computer skills.
Able to perceive and interpret written, oral/verbal material and generate written and electronic material.
Proficiency in Microsoft Office Word, Excel, and Outlook.
Preferred Requirements:
Previous experience in healthcare setting.
Knowledge of medical terminology and medical insurance terminology.
Experience with insurance authorizations and eligibility.
Knowledgeable in programs such as Availity and insurance websites.

Location & Commitments:

• Mankato office: 1431 Premier Drive | Mankato, MN 56001
• Full-time position M-F 8:00 a.m. 5:00 p.m. with flexibility.
• Reliably commute or plan to relocate before starting work.

Benefits:

Full-time employees are eligible for comprehensive benefits, including health, dental, vision, disability, life insurance and 401(k)/profit sharing plan. They earn Paid Time Off, Extended Illness Time, and Holiday Pay.

Additionally, OFC believes in creating a fun work environment. We host an annual holiday party, a summer employee event, volunteer opportunities, a Super Bowl auction, various potlucks, and ice cream treats before Memorial and Labor Day weekends.

Disclaimers:

This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

This notification confirms the Orthopaedic & Fracture Clinic's commitment to providing equal employment opportunities to all employees and job applicants, in accordance with all applicable federal, state, and local laws, directives, and regulations. The Orthopaedic & Fracture Clinic will consider all applicants for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. Upon request, the Orthopaedic & Fracture Clinic will provide entities with a copy of our current Equal Employment Opportunity policy. If you want to receive a copy of our policy or would like to request a reasonable accommodation for applying for this position, please email humanresources@ofc-clinic.com or call (507) 386-6785.