Spares and Service Support Specialist(Automation Industry) Direct Hire

Job Location: Auburn Hills MI 

Position Type: Direct Hire

Salary $90k/yearly + performance bonus.

Education:

• Associate or bachelor's degree

Requirements:

• Minimum 3-5 years of experience in a similar role, preferably in the manufacturing or industrial equipment industry
• 30% travel - local
• Valid driver's license and mode of transportation
• Excellent problem-solving and analytical skills, with the ability to quickly diagnose and resolve complex issues Proficient in the use of inventory management software and other relevant tools.
• Excellent communication and customer service skills, with the ability to effectively liaise with both internal and external stakeholders
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively
• Familiarity with relevant industry regulations and standards

Job description:

• Seeking a highly skilled and experienced Spares and Service Support Specialist to join our team.
• In this role, you will be responsible for managing the procurement, inventory, and distribution of spare parts, as well as services business with our customers.

Responsibilities:

• Traveling and engaging with different customer plant teams in North America to develop and manage the Spares and Services business to meet or exceed yearly revenue targets
• Coordinate the distribution of spare parts to our customers, ensuring timely and efficient delivery
• Coordinate with internal service support teams to execute service orders
• Maintain detailed records of all spare parts transactions, service, and support activities including equipment performance data and customer feedback
• Develop and maintain strong relationships with suppliers and global intra-company teams to secure the best possible pricing and delivery times for spare parts
• Develop good relationships with key customer personnel at all levels of plant, engineering, purchasing, and within accounts and establish Client as a sustaining resource for spares and services