Systems Administrator

We are looking for an experienced Systems Administrator to support daily technology operations and maintain a dependable, secure computing environment across the organization. This Long-term Contract position is based in Brunswick, Maine, and focuses on end-user support, infrastructure administration, and ongoing improvement of core IT services. The role offers the opportunity to work across Microsoft 365, endpoint management, networking, and security while helping employees stay productive in office, manufacturing, and remote settings.

Responsibilities:
• Deliver timely technical assistance to employees across onsite, production, and remote work environments, resolving hardware, software, and connectivity issues.
• Oversee the administration of Microsoft 365 services, including email, collaboration platforms, cloud storage, identity management, and device policies.
• Configure, deploy, and support desktops, laptops, mobile devices, and related peripherals to maintain reliable end-user computing standards.
• Maintain and troubleshoot network infrastructure, including wireless connectivity, switching environments, and firewall platforms, to support stable business operations.
• Coordinate account provisioning and deactivation, manage permissions, and track software licensing to ensure appropriate user access.
• Support conference room technology, audiovisual equipment, and collaboration tools so meetings and communications run smoothly.
• Monitor system performance, investigate incidents, and assist with maintenance activities, upgrades, and technical improvements.
• Contribute to security-focused efforts by supporting endpoint protection, risk remediation, and broader cybersecurity practices.
• Create and update technical documentation for systems, support procedures, and operational standards, and work with external vendors on IT initiatives as needed.• At least 3 years of experience in IT support, systems administration, or infrastructure-focused roles.
• Hands-on expertise administering Microsoft 365 enterprise environments and related user services.
• Solid understanding of networking fundamentals such as TCP/IP, VLANs, VPNs, and general network troubleshooting.
• Experience supporting or managing endpoint administration tools such as Intune, NinjaOne, or similar platforms.
• Familiarity with Meraki networking solutions and Fortinet firewalls is strongly preferred.
• Strong problem-solving ability combined with clear communication and a customer-focused support approach.
• Exposure to cybersecurity tools, service desk platforms, or manufacturing IT environments is a plus.
• Relevant technical certifications, including Microsoft, Cisco Meraki, Fortinet, or CompTIA, are advantageous.