Mailroom Clerk

JOB SUMMARY
This position operates high volume duplicating equipment and performs associated copying tasks, ships and receives product and supplies, sorts, distributes, and handles incoming and outgoing mail/faxes, and applies necessary postage within a legal office environment. The role involves customer interaction, problem-solving, and managing various administrative and operational functions.

Key Responsibilities
- Operate high volume duplicating equipment and perform associated copying tasks.
- Ship and receive product and supplies.
- Sort, distribute, and handle incoming and outgoing mail/faxes.
- Apply necessary postage.
- Provide copier maintenance and/or repair of customer site equipment.
- Perform bindery, quality control, and final check.
- Provide housekeeping and file services.
- Act as a call center representative and perform reception duties.
- Perform various building support functions related to meeting setups and light maintenance.
- Run high volume copy machines and perform binding and finishing work.
- Ensure convenience copiers are working properly, checking for quality via daily inspections.
- Clear paper jams and inform technicians of specific problems when necessary.
- Handle highly sensitive and confidential documents that may be time sensitive.
- Maintain records for management reports and inventories of supplies needed.
- Distribute office supplies, fax transmissions, and mail to company personnel.
- Calculate charges for jobs performed and maintain billing logs.
- Respond to and coordinate all service calls required by customer.
- Perform filing duties in conjunction with specific customer requests.
- Deliver completed jobs to pre-determined customer locations within and outside of the site.
- Maintain daily meter and service logs.
- Answer customer questions regarding job status or feasibility.
- Ensure upkeep of convenience copier areas by keeping neat and well stocked.
- Perform duties related to the shipping and receiving of materials.
- Perform meeting room and conference room setups.
- Perform building occupant moves within assigned facilities.
- Perform re-lamping and light maintenance duties as assigned.
- Use shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales.
- Use copier equipment, calculator, fax machine, postage meter, and PC.
- Perform filing duties, which may include purging and archiving old documents.
- Perform duties of scanning, file conversion, and file naming.
- Perform FTP (File Transfer Protocol) between computers and files for printing.
- Manage TOC (Table of Contents) for electronic files.
- Perform duties that involve OCR (Optical Character Recognition) files.
- Perform file formatting for printing/Excel files.
- Interact and provide professional level support to executive level end users.
- Perform quality accurate jobs/projects that may require tight deadlines.
- Assist with coordinating projects to be completed offsite.

Required Qualifications
- High school diploma or GED.
- 1-2 years of related work experience.
- Ability to provide an excellent customer experience.
- Strong customer service, personal, and communication skills.
- Knowledge and understanding of shipping/receiving procedures.
- Ability to work independently and flexibly to complete projects.
- Ability to determine correct method and packing material.
- Ability to check packing slips for accuracy of incoming materials.
- Ability to comprehend instructions concerning mail delivery.
- Troubleshooting and problem-solving skills.
- Ability to read and comprehend written technical information in the form of manuals, parts books, and related publications.
- Excellent customer relations skills.
- Excellent verbal communication skills.
- Ability to multi-task.
- Works well in a team environment.
- Professional/prompt communication.

Preferred Qualifications
- Minimum of 2 years of experience in the legal industry.
- Related copy job experience.
- Working knowledge of copier and other related equipment and repair.
- Basis electronics knowledge.
- Some related copy job experience.

Certifications
- May require valid driver’s license and minimum levels of auto insurance coverage.

Education: High School or equivalent

Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.