Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily office operations for an education-focused environment in Newark, New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for students and visitors while keeping front desk activities organized and responsive. The role combines reception support, student-facing assistance, and administrative coordination to help ensure efficient service across the office.

Responsibilities:
• Welcome students, staff, and guests at the front desk and provide attentive in-person assistance throughout the day.
• Guide students through intake and registration steps related to disability support services, ensuring information is handled accurately and promptly.
• Prepare and distribute accommodation documentation to students and relevant parties in accordance with office procedures.
• Record inquiries, forms, and supporting materials in the organizational database, including assigning cases to appropriate coordinators and maintaining accurate tracking details.
• Answer and route inbound calls using a multi-line phone system, responding to questions or directing callers to the appropriate contact.
• Work closely with internal departments such as Human Resources, IT, facilities, and campus teams to support communication and day-to-day office needs.
• Manage incoming and outgoing mail, ensuring timely collection, sorting, and delivery.
• Provide general administrative and front desk support as needed to maintain smooth office operations.• Prior experience in a front desk, receptionist, concierge, or customer-facing administrative role.
• Ability to manage a multi-line phone system and handle inbound calls with professionalism and efficiency.
• Strong interpersonal skills with the ability to assist students, visitors, and staff in a courteous and helpful manner.
• Comfortable entering and updating records in a database with a high level of accuracy and attention to detail.
• Capable of organizing multiple tasks in a busy office setting while maintaining a dependable and service-oriented approach.
• Clear written and verbal communication skills for coordinating with students and internal departments.
• Experience handling administrative tasks such as mail distribution, document processing, and general office support is preferred.