Automotive Service Advisor | Unlimited Earning Potential | No Sundays

805 Expressway 83, Mission, TX 78572

Unlimited Earning Potential Based on Performance

Excellent Training & Benefits!

is a family-owned dealership with deep community roots and a reputation built on honesty, respect, and long-term relationships.

Are you passionate about helping customers and ensuring their vehicles are in top shape? As a Service Advisor at Spikes Ford, you'll be at the forefront of providing exceptional service and support to our clients. This role offers you the chance to engage directly with customers, understand their needs, and guide them through their service experience. Join us and be a key player in delivering outstanding automotive service.

Why work for Spike Ford?

Spike Ford provides a professional and supportive workplace where teamwork, respect, and results go hand in hand. We expect excellence, reward performance, and strive to make every day productive and enjoyable. We have proudly supported our community and local charities for many years.  We are a short 90-minute drive from the South Padre Island beaches.

We offer:

• Unlimited earning potential based on performance
• Ongoing training
• Health insurance 
• Paid time off 
• Closed on Sundays
• Employee discounts 
• Career advancement opportunities

What You’ll Do:

• Greet customers and provide a welcoming, professional service experience 
• Write repair orders clearly and accurately 
• Communicate recommended services, pricing, and timelines 
• Coordinate with technicians to ensure timely and accurate repairs 
• Update customers throughout the service process 
• Review completed work and ensure customer satisfaction 
• Handle warranty, recall, and customer-pay service documentation 
• Maintain a clean, organized service drive and workspace 
• Build long-term customer relationships through trust and transparency 

Qualifications:

• Previous experience as a Service Advisor or customer-facing automotive role preferred 
• Strong communication and customer service skills 
• Ability to explain technical information in a clear, friendly way 
• Comfortable working in a fast-paced environment 
• Strong organizational and multitasking abilities 
• Valid driver’s license with acceptable driving record 
• Experience with CDK, Reynolds & Reynolds, or similar DMS is a plus