Service Desk Coordinator
•Today
| Verified Pay check_circle | Provided by the employer$20 per hour |
|---|---|
| Hours | Full-time |
| Location | Oklahoma City, Oklahoma |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $6.42 per hour more than the average pay for similar jobs in your area.
$10.09
$13.58
$20.00
About this job
Job Description
Job Description
Metro Appliances & More in Oklahoma City has a full-time position available for a Service Desk Coordinator.
Hours:
Monday – Friday: 8am – 5pm
Pay: $20.00 per hr.
Duties:
- Serve as the main point of contact for customers regarding service needs.
- Coordinate/schedule service appointments for customers as necessary or direct them to the proper servicer/manufacturer.
- Properly document any notes regarding scheduled service appointments in customer invoices.
- Communicate with customers and salespeople in a timely and professional manner.
- Provide repair updates to customers.
- Return customer phone calls the same day.
- Handle any warranty-related tasks regarding service.
- Order necessary parts when needed and check-in parts daily and get them to the correct location.
- Prepare, log, update, and file service work orders on vendor websites and ServicePower.
- Follow up with customers to ensure satisfaction after service completion.
Skills:
- Ability to stay organized.
- Must be able to multi-task.
- Ability to communicate effectively and professionally.
- Listen to complaints and maintain composure with customers.
Requirements:
- Customer service experience preferred, but not required.
- Computer knowledge.
- Data entry.
- Must pass a criminal background check and a pre-employment drug screen.
Benefits:
- Medical, dental, prescription and life insurance.
- Paid holiday.
- Paid vacation/sick days.
Nearby locations
Nearby Job Titles
Truck Driver Jobs Fast Food Preparation Worker Jobs Radiologic Technologist Jobs Retail Supervisor Jobs Applications Software Developer JobsNearby Locations
Oklahoma City, OK Jobs Edmond, OK Jobs Norman, OK Jobs Yukon, OK Jobs Oklahoma JobsNearby Companies
Oracle Jobs Care.com Jobs U.S. Navy Jobs Free Cash by Almedia Jobs Dollar General JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1268899455 Posted: 2026-06-28 Job Title: Service Desk Coordinator
Your Privacy Choices