Sheriff Clerical Supervisor

NATURE OF WORK:

Under general supervision, supervises front office clerical staff; performs a variety of skilled administrative functions; acts as MULES Terminal Agency Coordinator (TAC); and performs other related duties as assigned.

ESSENTIAL FUNCTIONS:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. lncumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Supervise front desk reception, records custodian, CCW clerk, warrants clerks, and MIBRS clerk.

• Act as MULES Terminal Agency Coordinator.

• Schedule and maintain security awareness training records for employees.

• Prepare documentation for systems audit.

• Prepare schedules, review reports, and evaluate performance of those under supervision.

• Coordinate and attend clerical staff training; may require travel.

• Develop and maintain positive and constructive working relationships with sheriff's office staff and the public.

• Assist in the selection process of clerical staff applicants.

• Assist in the training of new clerical staff.

• Competence and compliance of all applicable rules, regulations, legal standards and best practices related to law enforcement administrative duties.

• Maintain confidentiality of law enforcement sensitive information.

• Assists in performance of front office duties such as front desk and phone reception, CCW, records requests, warrant entry and review, and other duties as needed or assigned.

WORKING ENVIRONMENT / PHYSICAL DEMANDS:

Work is performed in a standard office environment and involves sitting for extended periods of time, standing, walking, bending reaching, and lifting objects up to 25 pounds.

EMPLOYMENT STANDARDS:

Must be a U.S. Citizen and resident of Missouri; must possess a high school diploma or GED equivalent; higher education is desired. A valid driver's license, Notary Public License, and/or other specialized certifications may be required. MULES certification, law enforcement or related clerical experience, and supervisory experience are desired. Must successfully complete the sheriffs pre­employment background investigation and testing to include illegal drug screening, occupational health screening, and a truth verification interview.

KNOWLEDGE AND SKILLS REQUIRED: Knowledge of:

• County and Department policies and procedures related to area of assignment.

• General office practices and equipment.

• Standard computer software applications and MS Office software.

• Basic accounting principles.

• Database management principles.

• Records management principles and standards.

• Best practices in supervisory role.

Skills in:

• Reading, typing and entering data with speed and accuracy.

• Establishing and maintaining effective working relationships.

• Communicating clearly both verbally and in writing.

• Coordinating and conducting a variety of skilled administrative support functions.

• Maintaining and evaluating work performance standards.

• Preparing and maintaining correspondence, reports, and other types of documentation.

• Operating and troubleshooting standard office equipment.

• Working in a fast-paced/high-volume environment.

• High professional and ethical standards.

• Customer service, conflict resolution, and liability mitigation.