Medical Assistant

Job Title: Medical Assistant - Population Health

Job Description

The Population Health Medical Assistant supports primary care teams within the network to enhance compliance with population health initiatives such as annual wellness visits, quality care gap closure, and in-network referrals. This role does not involve direct patient care but requires executing standing orders for patients.

Responsibilities

• Review patient charts regularly for screening needs and quality gap closure as well as care coordination needs.
• Work under physician licensure to use standing orders for screening and quality gap closure.
• Perform chart preparation prior to office visits to identify open care gaps.
• Manage in-network referrals for value-based lives.
• Conduct member outreach to schedule patient visits for various health campaigns.
• Coordinate follow-up visits for transitions of care.
• Transfer patient data regarding quality care gaps to population health management platforms.
• Proactively address care gaps and manage reports for high-risk patients.
• Collaborate with primary care teams and clinical performance consultants.
• Disclose relevant training, experience, and credentials to patients.
• Work cooperatively with physician office teams and support teams as needed.
• Understand and manage ALOS, readmission rates, and gaps in care.

Essential Skills

• Proficiency with electronic health records and appointment scheduling.
• Experience with patient outreach to promote wellness visits and screenings.
• A minimum of three years’ experience as a Medical Office Referral Coordinator, Medical Assistant, or in a similar role.
• Diploma from a Medical Assistant program.
• Familiarity with CPT codes, especially CPT-2 codes.
• Experience with Microsoft Office Suite, including Outlook, Calendar, and Excel.
• Knowledge of quality measures like care gap closures, pre-visit planning, and HEDIS measures.
• Ability to follow instructions, analyze data, coordinate tasks, and manage workload efficiently.
• Excellent verbal communication skills.

Additional Skills & Qualifications

• Experience in a health plan or managed care organization as a Utilization Technician.
• Ability to develop and implement new programs within a clinical network.

Work Environment

The position is based out of a central hub with the flexibility to float to different provider offices across Maricopa County. The schedule includes working from the office in Arcadia on Mondays, EAST VALLEY clinics from Tuesday to Thursday, and possibly working from home or at a EAST VALLEY clinic on Fridays, depending on clinic hours.

This is a Contract to Hire position based out of Phoenix, AZ.

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Phoenix,AZ.

This position is anticipated to close on Jun 26, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.