ATSU - IT Support Technician

Description:

A.T. Still University's is seeking an non-exempt IT Support Technician on the Mesa, Arizona campus.

Duties & Responsibilities:

• Act as level 1 response to University computing problems/needs or determine need for escalation of service.
• Provide technical support to the end-user.
• Provide necessary installation and troubleshooting of computers, computer software, and peripherals.
• Assist with record keeping pertaining to the University’s computer environment.
• Other duties as assigned.

Requirements:

Skills & Experience:

• The person in this position should have a skill set to include a broad-range of computer and software knowledge, plus must have logical reasoning and the ability to communicate with a diverse range of individuals.
• The person in this position must be a strong communicator who is able to impart a composed attitude to the ATSU computing community.
• Must be able to prioritize time and work well with multiple personalities, age groups, and skill sets.