Housekeeping Attendant

Description:

Housekeeping Attendant
Company: Verde Canyon Railroad Location: Clarkdale, Arizona
Reports to: Cleaning Manager Classification: Non-exempt, Hourly, Full-time/Part-time

Position Summary

The Cleaning Attendant is responsible for maintaining a clean, safe, and welcoming environment across all Verde Canyon Railroad facilities and trains. This role performs a variety of cleaning tasks, supports sanitation standards, and contributes to a positive guest and employee experience.

Key Responsibilities

Guest Room Servicing & Sanitation

• Strip and make beds: Change bed linens and pillowcases daily according to hotel standards.
• Sanitize bathrooms: Scrub and disinfect toilets, showers, tubs, sinks, mirrors, and tile floors.
• Clean room surfaces: Dust, polish, and wipe down furniture, nightstands, desks, and electronics.
• Floor care: Vacuum all carpeted areas and sweep or mop hard surface floors.
• Waste removal: Empty trash bins, replace garbage liners, and discard room debris.

Amenity & Inventory Management

• Replenish room supplies: Restock complimentary toiletries, towels, coffee/tea station items, and tissues.
• Manage cart inventory: Organize and restock housekeeping carts with appropriate cleaning chemicals and fresh linens at the start and end of every shift. [

Public Area Upkeep

• Maintain common areas: Vacuum corridors, wipe elevator buttons, polish lobby furniture, and clean public restrooms.

Communication & Safety Protocols

• Report maintenance issues: Immediately log broken appliances, burnt-out light bulbs, leaky faucets, or structural damage to supervisors.
• Handle lost-and-found: Securely log and turn in any items left behind by departed guests according to hotel policy.
• Follow safety standards: Adhere to occupational health and safety guidelines, including safe handling of chemicals and proper heavy-lifting techniques.

Skills and Qualifications

• Physical Stamina: Ability to stand, walk, bend, kneel, and lift up to 25–50 pounds regularly throughout an 8-hour shift.
• Attention to Detail: Ability to spot small stains, dust, or misplaced items to ensure a flawless room presentation.
• Time Management: Capacity to clean an assigned quota of rooms (typically 7–10 rooms per shift) efficiently without sacrificing quality.
• Customer Service: Friendly, polite demeanor when interacting with guests in hallways or responding to special room requests.
• Language Proficiency: Ability to read labels, follow written housekeeping checklists, and communicate basic updates to the team.
  

Requirements: