SPORTS SITE COORDINATOR

POSITION SUMMARY:

The Sports Site Coordinator oversees the daily operations of YMCA soccer programs, including staff supervision, hiring, scheduling, payroll, and participant communications. This position ensures quality program delivery, supports staff development, and serves as a leadership resource for program participants, families, and employees.

ESSENTIAL FUNCTIONS:

Program Administration and Operations

• Assist with the recruitment, hiring, onboarding, and training of soccer program staff.
• Develop and maintain staff schedules to ensure appropriate program coverage.
• Review and submit payroll information accurately and on time.
• Manage program-related emails, phone calls, and communications.
• Serve as the primary point of contact for participant, parent, and staff inquiries.
• Maintain program records, reports, and required documentation.

Leadership and Staff Supervision

• Supervise Site Leads, Soccer Program Workers, referees, coaches, and volunteers.
• Provide direction, support, and performance feedback to assigned staff.
• Ensure staff adhere to YMCA policies, procedures, and safety standards.
• Assist the Director of Soccer with program planning and operational needs.
• Perform Director responsibilities during designated absences.

Program Quality and Participant Experience

• Monitor program activities to ensure a safe, positive, and inclusive environment.
• Address participant, parent, and staff concerns in a professional and timely manner.
• Ensure programs are delivered in accordance with YMCA standards and soccer program guidelines.
• Respond to and document incidents, accidents, and behavioral concerns.
• Provide daily program updates and incident reports to the Director of Soccer.

Event and Facility Oversight

• Coordinate staffing and logistics for games, practices, clinics, tournaments, fundraisers, and special events.
• Oversee field setup, equipment management, concessions, and site operations.
• Ensure facilities and equipment are maintained in a safe and functional condition.

OUR CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our purpose of strengthening communities with intention and purpose every day. We welcome all: we are open to everyone. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We nurture: we support you on your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

YMCA PART-TIME BENEFITS OVERVIEW: At the YMCA, we invest in our people so they can better serve our communities. Our part-time employees enjoy a supportive, inclusive work environment with valuable benefits that reflect our mission and core values.

• Complimentary YMCA Membership
• Flexible Scheduling
• Professional Development
• Retirement Benefits
• Employee Resource Groups

YMCA COMPETENCIES (Leader):

Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruit volunteers and build effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of diverse backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing other

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces innovative approaches and discovers ideas to create a better member experience.

Establishes goals, clarifies tasks, plans of work, and actively participates in meetings. Follows budgeting policies and procedures and reports for all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seek opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.

REQUIREMENTS & QUALIFICATIONS:

• Must hold and present a copy of USSF certifications or licenses, expired documents will not qualify.
• Basic knowledge of organizational practices, customer service, public relations, and interpersonal communication.
• Ability to supervise, motivate, and work collaboratively with volunteers, participants, and staff.
• Ability to work independently, prioritize tasks, and stay focused on assigned responsibilities.
• Strong communication skills and the ability to maintain professional relationships with participants, parents, staff, and community members.
• Commitment to the YMCA mission, values, and standards of conduct.
• Must obtain or present a current CPR certificate within 30 days of hire.

YMCA SAFETY REQUIREMENTS:
CPR & First Aid – Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.

Emergency Response – Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.

Incident Management – Required to report all safety incidents and hazards immediately and accurately to supervisors.

Safe Environment – Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.

Physical Readiness – Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.

Compliance – Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.

Reasonable Accommodation Statement: The YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources.

JOB TITLE: SPORTS SITE COORDINATOR

LOCATION: Wilmington & Hampstead

POSITION TYPE: Part Time

FLSA: Non-Exempt

PAY RATE: $15 - $19 / Hour

REVISION DATE: 6/4/2026

Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.