PRODUCTION

Position Summary:

The Production Associate plays a critical role in the document lifecycle process, ensuring the accurate handling, preparation, scanning, indexing, and quality control of high-volume document batches. This position requires strong attention to detail, organizational skills, and the ability to work efficiently in a fast-paced, production-driven environment.

Key Responsibilities:

• Document Preparation & Fulfillment:

o Sort, organize, and prepare documents for scanning and processing.

o Perform commercial cutting and trimming of documents to meet scanning specifications.

o Fulfill document requests and manage sorting for distribution or archiving.

• High-Volume Document Scanning:

o Operate high-speed scanners to digitize large volumes of documents.

o Monitor scanner performance and troubleshoot minor technical issues.

• Document Indexing & Data Entry:

o Accurately index scanned documents using predefined metadata fields.

o Ensure proper classification and tagging of documents for retrieval and compliance.

• Inventory Control & Material Handling:

o Track and manage physical document inventory using internal systems.

o Handle incoming and outgoing materials, including lifting and moving boxes up to 40lb

• Quality Inspection & Assurance:

o Conduct detailed quality checks on scanned images and indexed data.

o Identify and correct scanning or indexing errors to maintain data integrity.

• Compliance & Confidentiality:

o Adhere to company policies and industry regulations regarding document handling and data privacy.

o Maintain confidentiality and security of sensitive information at all times.

Qualifications:

• High school diploma or equivalent; associate degree preferred.

• Familiarity with document scanners, indexing software, and inventory systems.

• Strong attention to detail and accuracy.

• Ability to lift and move materials up to 40 lbs. as needed.

• Basic computer proficiency (Microsoft Office, data entry systems).

Preferred Skills:

• Experience with commercial cutting equipment.

• Knowledge of document management systems (DMS).

• 1–2 years of experience in document services, records management, or a similar production environment.

• Previous work in a high-volume production or fulfillment environment.

Work Environment:

• Fast-paced, deadline-driven setting. Regular Scheduled Attendance is Critical

• May require standing or sitting for extended periods and handling physical materials.

• Use of personal protective equipment (PPE) as required.

• Dress code is Business Casual; No open-toe shoes, midriff cut-offs/low-cut tops, or long nails.

• Attention-Focused environment; No phones. No headphones/earbuds. Minimal conversations