Clerical Assistant 2 - SCI Smithfield

THE POSITION

The Clerical Assistant 2 position with the Department of Corrections at State Correctional Institution (SCI) at Smithfield offers a chance to become a key part of a dedicated team. This role supports daily operations that keep the facility running smoothly. It provides meaningful work in a fast-paced, professional setting. Join an agency that values dependable service and strong organizational skills.

We offer a competitive salary and state benefits including health insurance, dental, vision as well as life insurance coverage. We also have an excellent vacation, sick and holiday package as well as a retirement plan.


DESCRIPTION OF WORK

This role provides essential office support that helps SCI Smithfield operate efficiently. It involves organizing information, assisting staff, and helping maintain smooth communication across departments. As a Clerical Assistant 2, you will perform the following duties:

• Phone Support: Answer and direct calls and distribute messages
• Inquiry Response: Review files and respond to basic information requests
• Mail Handling: Receive, sort, and distribute incoming mail and prepare outgoing mail
• Document Preparation: Type and review documents and correct errors before distribution
• Data Entry: Check and enter data relevant to assigned office tasks
• Scheduling Coordination: Arrange appointments, meetings, and videoconferences
• Record Management: Maintain filing systems, archives, databases, reports, and spreadsheets
• Office Operations: Monitor supplies, track reports, and complete general office tasks such as photocopying, scanning, faxing, and organizing emails

Interested in learning more? Additional details regarding this position can be found in the position description.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• Must understand how to efficiently use and navigate a PC.
• Two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.
• Experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom.
• Proficient keyboarding skills.
• Successful completion of basic training in Elizabethtown, PA is required.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.