Client Communications Coordinator

Job Description

Infin Moving is seeking an organized and professional Client Communications Coordinator to manage customer communications and support daily moving operations in Hartford, CT. This role focuses on maintaining clear communication with clients, coordinating service updates, and ensuring excellent customer satisfaction throughout the moving process.

Responsibilities

• Manage client communications regarding scheduling, updates, and service details
• Respond to customer inquiries via phone, email, and internal systems
• Coordinate with operations teams to ensure accurate service execution
• Maintain organized records of customer interactions and appointments
• Support service teams with communication and scheduling needs
• Assist in resolving customer concerns professionally
• Ensure consistent, high-quality customer experiences

Qualifications

• High school diploma or equivalent
• Strong written and verbal communication skills
• Excellent organizational abilities
• Basic computer proficiency
• Ability to multitask in a fast-paced environment

What We Offer

• Competitive hourly pay
• Paid training
• Professional development opportunities
• Supportive team environment
• Career growth potential within the company