Apartment Assistant Manager

Join Career Strategies as an Apartment Assistant Manager, where your energy and expertise will drive exceptional resident experiences and streamline property operations. In this vital role, you will support leasing activities, oversee administrative functions, ensure compliance with housing regulations, and foster positive relationships with residents and vendors alike. Your proactive approach and attention to detail will help create a vibrant community environment while maintaining operational excellence.

Responsibilities

• Assist in managing daily property operations, including leasing, resident relations, and administrative tasks
• Support lease negotiations, contract management, and renewal processes with a focus on upselling available units and amenities
• Maintain accurate data entry within property management software such as Yardi and OneSite, ensuring all records are current and compliant with Fair Housing regulations
• Handle tenant inquiries via phone and in person with professional etiquette, providing exceptional customer service at all times
• Coordinate property maintenance requests and facilities management activities to ensure a safe and well-maintained environment
• Assist in enforcing lease agreements, landlord-tenant laws, Section 8 regulations, LIHTC (Low-Income Housing Tax Credit) compliance, and other legal requirements
• Manage conflict resolution between tenants or staff by applying effective conflict management techniques and fostering positive relationships
• Support the preparation of legal documents, contracts, and notices while maintaining organized filing systems for all property records

Requirements

• Proven experience in property management or real estate administrative roles with familiarity in leasing, contracts, or facilities management
• Knowledge of LIHTC programs, Section 8 housing policies, Fair Housing regulations, and landlord-tenant law
• Proficiency with Yardi, OneSite, CMMS (Computerized Maintenance Management System), or similar property management software
• Strong customer service skills combined with excellent phone etiquette and negotiation abilities
• Experience with data entry, filing systems, office administration, and conflict resolution techniques
• Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced environment
• Valid experience in legal administrative procedures related to real estate or property leasing is preferred

Join us to be part of a dedicated team committed to creating thriving communities through exceptional service and operational excellence. Your proactive spirit will help shape a welcoming environment where residents feel valued and properties are managed efficiently.

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