Administrative Officer 4

THE POSITION

Take on a leadership role as an Administrative Officer 4 with the Pennsylvania Emergency Management Agency. This position supports critical statewide 911 program operations that help keep communities safe. You will guide important planning, training, and quality efforts that strengthen emergency response across the Commonwealth. Join a team that works every day to support public safety and readiness!

DESCRIPTION OF WORK

This position provides administrative guidance and oversight for statewide 911 program operations. It supports coordination with counties, partners, and stakeholders to ensure strong and consistent emergency service delivery. As a Administrative Officer 4, you will perform the following duties:

• Program Oversight: Manage daily Public Safety Answer Point (PSAP) compliance activities and oversee statewide 911 Interconnectivity Grant Program functions
• Standards Development: Collaborate with stakeholders to maintain certification standards for planning, training, quality, operations, and technology
• Grant Coordination: Review grants, track quarterly progress, and support the Service Enhancement Road Map Development process
• Compliance Review: Inspect PSAP operations, evaluate certification reports, and ensure alignment with statewide requirements
• County Support: Provide guidance, training, and assistance to county partners through frequent in state travel
• Stakeholder Engagement: Work with the 911 Advisory Board, PSAPs, and vendors to support planning and system enhancements

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• FREE on-site parking
• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• In the event of an emergency/disaster situation or training exercise, this position may be required to travel, work up to 12-hour shifts, and work outside of the normal work hours, including weekends and overnights.
  
• Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of a training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $77,379.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Administrative Officer 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Six years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and such training as may have been gained through graduation from a four-year college or university; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant