RQI Specialist I

RQI Specialist I

Position Overview:

Join our team as an RQI Specialist I and play a key role in supporting our lifesaving mission! You'll be responsible for configuring, refurbishing, and shipping RQI (Resuscitation Quality Improvement) systems and equipment to meet customer needs. This hands-on position is ideal for someone who enjoys technical work, logistics, and making a difference in healthcare

Responsibilities:

• Configure RQI systems, including updating and loading software on PCs
• Refurbish manikins and laptops to company standards
• Manage inventory and process work orders using QAD
• Coordinate shipments of refurbished units based on service orders
• Support product repairs and returns (RMA) as needed

Pay Rate:

• $17.31/hour

Schedule:

• Monday-Friday
• 7:00am-3:30pm OR 8:00am-4:30pm
• Some overtime as required

Requirements:

• High school diploma or equivalent
• Prior experience with RQI Products is preferred
• Must be able to lift and move up to 50 pounds
• Digital dexterity and hand/eye coordination in operation of equipment
• Regularly required to climb, sit, stand, bend, reach, stoop, crouch, and move about the facility
• Ability to communicate with customers and/or other team members via phone or in person
• Ability to set-up and manipulate software installations
• Must be able to work under short timelines and pressure while maintaining delivery demands.