Medical Office Assistant

ESSENTIAL FUNCTIONS:

Fulfills patient care responsibilities as assigned, which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure rooms; collecting specimens, preparing for exams, etc.; collecting patient history; charting; relaying instructions to patients/families; answering calls and providing pertinent information. Drug testing, phlebotomy, and OSHA compliance as assigned by the office.

Fulfills clerical responsibilities as assigned, which may include: sending/receiving medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions; scheduling appointments; verifying insurance coverage and patient demographics; charge entry; managing documents and ensuring information is complete and properly filed.

Fulfills environmental responsibilities as assigned, which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; maintaining sterilization processes and records; ordering, sorting, storing, and restocking supplies.

Fulfills organizational responsibilities as assigned, which may include: respecting and promoting patient rights; responding appropriately to emergency codes; communicating patient or staff concerns promptly to supervisors.

Cross-trains to provide coverage for other staff as needed.

Other duties as assigned.

EDUCATION REQUIREMENTS

• High school diploma required; some college preferred.
• Medical Office Assistant diploma preferred.

EXPERIENCEREQUIREMENTS

• Minimum of one year of medical office assistant experience or equivalent preferred.
• Certifications: Maintains CPR certification.

KNOWLEDGE AND SKILL REQUIREMENTS:

• Knowledge of the healthcare field and medical specialties
• Knowledge of clinical assisting tasks
• Ability to communicate effectively with patients and families
• Strong interpersonal and customer service skills
• Ability to learn and retain patient care procedures
• Ability to prioritize and complete tasks efficiently
• Ability to maintain a professional and compassionate demeanor

This is a Contract to Hire position based out of Statesville, NC.

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Statesville,NC.

This position is anticipated to close on Jun 29, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.